Frequently Asked Questions
Yes, there are some questions that are asked frequently. If your question is not specifically shown below, please CONTACT us directly. Also, many questions can be answered generally because they are variations of the same issue. For example: Does distillation reduce nitrates? That can be answered two ways with basic physics. YES, because vaporization is the most effective purification process for the full spectrum of all natural, accidental, and intentional contamination. The question can also be rephrased because the reason distillation is so effective is because it does NOT just reduce the contaminant, but it removes the water. That's the shift in thinking that happens when people ask good questions and learn to trust natural science.
Believe it or not, we are often asked: What is a contaminant? This requires a bit of a philosophical answer. Basic chemistry would simply show ANYTHING that is not H2O can be considered "contamination" in the aqueous solution we commonly call water. So this obviously leads to the conclusion that not all contaminants are impurities or toxins. We want you to be assured you have the CLEANEST H2O for anything you make like pasta, soup or coffee... or just want to enjoy a glass of great-tasting clean water. Fresh distilled water allows YOU to choose which "contaminants" YOU want to put back in.
Other common questions have to do with pH and minerals. The simple answer to most of these is: Fresh steam-distilled water has a neutral pH with no mineral content because the purification process returns water to its cleanest and original property. Other treatments that claim to enhance, alkalize, restructure, ionize, or by some means modify, are out of the scope of our design and purpose: Purity is our priority.
Believe it or not, we are often asked: What is a contaminant? This requires a bit of a philosophical answer. Basic chemistry would simply show ANYTHING that is not H2O can be considered "contamination" in the aqueous solution we commonly call water. So this obviously leads to the conclusion that not all contaminants are impurities or toxins. We want you to be assured you have the CLEANEST H2O for anything you make like pasta, soup or coffee... or just want to enjoy a glass of great-tasting clean water. Fresh distilled water allows YOU to choose which "contaminants" YOU want to put back in.
Other common questions have to do with pH and minerals. The simple answer to most of these is: Fresh steam-distilled water has a neutral pH with no mineral content because the purification process returns water to its cleanest and original property. Other treatments that claim to enhance, alkalize, restructure, ionize, or by some means modify, are out of the scope of our design and purpose: Purity is our priority.
What are the advantages of distillation?
In short, modern water distillers can be trusted because they are consistent and reliable. Other purifiers can produce "good" water when specific conditions are just right, but the only time a distiller will not be making high-purity water is if it's not operating. That's a good feeling.
Even the most expensive and complex filters (including Reversed Osmotic Pressure systems) are only "just filters," they decrease in effectiveness over time, and can give a false sense of security. "The first gallon through is as clean as it will ever be." Water is flowing through the collected contamination.
Because distillers use phase-change science, they replicate nature's oldest and most dependable water purification process: the hydrologic cycle. "Every gallon produced will be as clean as the first." Water vapor is lifted out of the contamination.
Times have changed. We don't use a wash board to clean our clothes; a hot plate for cooking, or an ice box to keep foods chilled. Efficient water distillation systems are growing in popularity for many of the same reasons: they are convenient, economical, safe, and worry-free! Why would we want to use outdated equipment to clean our water when a modern appliance is better? Increasing levels of toxins in our environment do not affect the distillation process. Well-built distillers do not waste water and can last a lifetime.
Read more advantages of our distillers HERE.
Ready to CUSTOMIZE your distiller?
Enter Promo Code 881532 HERE to SAVE an additional 5%!
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Even the most expensive and complex filters (including Reversed Osmotic Pressure systems) are only "just filters," they decrease in effectiveness over time, and can give a false sense of security. "The first gallon through is as clean as it will ever be." Water is flowing through the collected contamination.
Because distillers use phase-change science, they replicate nature's oldest and most dependable water purification process: the hydrologic cycle. "Every gallon produced will be as clean as the first." Water vapor is lifted out of the contamination.
Times have changed. We don't use a wash board to clean our clothes; a hot plate for cooking, or an ice box to keep foods chilled. Efficient water distillation systems are growing in popularity for many of the same reasons: they are convenient, economical, safe, and worry-free! Why would we want to use outdated equipment to clean our water when a modern appliance is better? Increasing levels of toxins in our environment do not affect the distillation process. Well-built distillers do not waste water and can last a lifetime.
Read more advantages of our distillers HERE.
Ready to CUSTOMIZE your distiller?
Enter Promo Code 881532 HERE to SAVE an additional 5%!
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How do I choose the right model?
We want to discuss your goals, lifestyle, and budget with you before ordering your distiller. Two primary factors affect the price and size of the distiller you will enjoy:
1. How much water do you need?
Needs are as different as there are homes and businesses. Residential and Commercial models offer production rates from 3 gallons per day to 4000 gallons per week. Individuals or couples in apartments, mobile homes, cabins, or RVs find the small "batch" models ideal. Most families discover their water consumption increases as they begin to enjoy the convenience of their "automatic" home water distiller. Depending on diet, season, health, and activity, per-person consumption averages about 1 gallon per day (or up to about 12 gallons per week) with all food and beverage recipes. Some businesses choose to buy or lease more than one hot/cold dispenser model distiller to provide water for employees and clients. The high-capacity distillers are mostly used in water stores, institutions, and various industries.
2. How much time do you have to make water?
If you have a full calendar, you will appreciate the automatic models. Many small companies and stay-at-home parents will do just fine with the manual models. Each increase in size brings with it some added features to give you more time for your lifestyle. Although, even the small countertop distillers are simple to operate. Water distillers are like other appliances and need periodic cleaning. Depending on the quality of the raw water going in and the quantity of distilled water coming out, your maintenance time will vary.
Some people choose to order a smaller distiller to start, then upgrade later. Others, even though they may not need lots of high-purity water daily, will order a bigger model for the ease of operation and the occasional peak demands.
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1. How much water do you need?
Needs are as different as there are homes and businesses. Residential and Commercial models offer production rates from 3 gallons per day to 4000 gallons per week. Individuals or couples in apartments, mobile homes, cabins, or RVs find the small "batch" models ideal. Most families discover their water consumption increases as they begin to enjoy the convenience of their "automatic" home water distiller. Depending on diet, season, health, and activity, per-person consumption averages about 1 gallon per day (or up to about 12 gallons per week) with all food and beverage recipes. Some businesses choose to buy or lease more than one hot/cold dispenser model distiller to provide water for employees and clients. The high-capacity distillers are mostly used in water stores, institutions, and various industries.
2. How much time do you have to make water?
If you have a full calendar, you will appreciate the automatic models. Many small companies and stay-at-home parents will do just fine with the manual models. Each increase in size brings with it some added features to give you more time for your lifestyle. Although, even the small countertop distillers are simple to operate. Water distillers are like other appliances and need periodic cleaning. Depending on the quality of the raw water going in and the quantity of distilled water coming out, your maintenance time will vary.
Some people choose to order a smaller distiller to start, then upgrade later. Others, even though they may not need lots of high-purity water daily, will order a bigger model for the ease of operation and the occasional peak demands.
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Who will install and take care of my distiller?
All of our residential models are shipped from the factory with a simple Do-It-Yourself setup kit included. However, our company has a growing network of trained affiliates who will gladly help local homeowners with the hookup if major plumbing and electrical work are not required by code. They will, of course, also be happy to consult with your licensed contractor to assure proper installation. Worry-free Water is ready, willing, and able to deliver, setup, and demonstrate your new distiller for a reasonable dealer fee.
The operation manuals are easy to read and understand for simple maintenance. Should any warranty repairs be needed, it will be prompt and friendly. Worry-free Water provides lifetime priority phone and email support when an on-site visit is not practical. Experienced Pure Water and AquaNui technicians are also available at the USA factory during business hours by calling 800-875-5915.
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The operation manuals are easy to read and understand for simple maintenance. Should any warranty repairs be needed, it will be prompt and friendly. Worry-free Water provides lifetime priority phone and email support when an on-site visit is not practical. Experienced Pure Water and AquaNui technicians are also available at the USA factory during business hours by calling 800-875-5915.
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Why should I buy my distiller from Worry-free Water?
We believe: "What we AVOID is as important as what we CONSUME."
Our mission is to help you make an intelligent decision for the best alternative to unpleasant and unhealthy tap water. Too often people do not drink enough water because it is such a hassle or expense to change... and because they are confused about all the advertising in the drinking water industry. For almost three decades, the owner of Worry-free Water has been helping families and businesses become AWARE of the facts and the myths. We want to help others AVOID toxins, dehydration, and worry.
Worry-free Water also donates a percentage of the profits to help supply water and food to desperate populations. We can customize a special group fundraiser for you.
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Our mission is to help you make an intelligent decision for the best alternative to unpleasant and unhealthy tap water. Too often people do not drink enough water because it is such a hassle or expense to change... and because they are confused about all the advertising in the drinking water industry. For almost three decades, the owner of Worry-free Water has been helping families and businesses become AWARE of the facts and the myths. We want to help others AVOID toxins, dehydration, and worry.
- If you want the people you care about to have plenty of the cleanest water, CONSUME fresh steam-distilled water.
- If you want to make the best investment in a high-quality distillation appliance, place your confidence in our Made-In-the-USA Pure Water brands and the Survival Still.
- If you want to deal with a trained factory rep with a history of excellent customer service, let Worry-free Water take care of you.
Worry-free Water also donates a percentage of the profits to help supply water and food to desperate populations. We can customize a special group fundraiser for you.
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Do you have any special promotions?
This is primarily a referral business and we want to reward you for recommending Worry-free Water to people you care about. Rewards vary.
Occasionally the Factory offers special incentives, and we want to pass the savings on to you. Let us know if you want to be notified of these specials.
Ask for our quarterly JUST add WATER newsletter HERE.
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- The AquaNui Discount Coupon Code is 881532 for 5% off any customized distiller order.
- The Pure Water Classic models qualify for the Matching Rebate Fundraising program.
- The Mini Classic comes with a 6-month 100% Credit Guarantee when you trade up to an automatic Pure Water Classic distiller.
Occasionally the Factory offers special incentives, and we want to pass the savings on to you. Let us know if you want to be notified of these specials.
Ask for our quarterly JUST add WATER newsletter HERE.
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Do I order online or get a price quote?
You will notice we now carry three lines of premium water distillers. We pride ourselves in nearly 100% Customer Satisfaction because we take the time to understand your specific situation and we are always ready to take care of your questions.
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- We have found more and more smart consumers are upgrading their water purifiers to distillation after other systems become tedious, expensive, or unsafe... AND they have already done adequate research to know what they want. That is why we offer the Pure Water brand AquaNui online customized ordering. It is simple to build your own distiller, add accessories, and pay... with the most advanced interactive website in the history of our company. From one site you can even change your production and storage capacity as your needs change... plus this makes it easier than ever to order a distiller as a gift for others you care about.
- The Pure Water brand Classics have unique features that we can help you understand their special benefits. We will prepare a "Pleasant-Surprise" quote after a free consultation. Any of our distillers could be the last water purifier you will purchase, so we want to assure your complete satisfaction. We are also willing to help you determine if a 50-, 60-, or 630-gallon per day distiller will best serve your commercial, institutional, or industrial needs. CONTACT us for a free consultation.
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